About Wilson Disability Care
Wilson Disability Care is a unique, family-owned organisation proudly delivering personalised support to NDIS participants and their families across Australia. With offices located in Burnie and Launceston, Tasmania, we provide flexible, high-quality services designed around each individual’s goals, strengths and aspirations.
At Wilson Disability Care, we genuinely take the time to know every participant. We believe that understanding the person behind the plan allows us to deliver supports that are meaningful, empowering and tailored to achieve real outcomes.
Transport
Wilson Disability Care proudly offers two specialised vehicles to keep our participants connected with the community:
A double-wheelchair bus for safe, comfortable, and reliable transport for those using wheelchairs.
A 12-seater people bus for groups, outings, and activities.
Whether it’s appointments, social events, or fun adventures, WDC ensures everyone travels with dignity, safety, and personalised care. Stay engaged, stay connected, and enjoy the freedom to explore your community!
Our Team
Lee-Ann Wilson
Director
Lee-Ann is the Director of Wilson Disability Care and has worked in the disability industry for over 20 years. She began her career as a support worker, gaining valuable hands-on experience before making the decision to establish Wilson Disability Care as a registered NDIS provider.
This move was driven by her desire to create a unique service that focuses on a truly person-centred approach, providing supports tailored to the individual needs and goals of each participant.
Lee-Ann brings valuable lived experience to her role. As a mother in a large family, with several of her children experiencing physical and cognitive disabilities, she has firsthand knowledge of navigating the support system. Through this experience, she encountered services that did not always meet her family’s needs or reflect the type of support she believed families deserved.
Jenny Hill
Assistant Manager
Jenny is the Assistant Manager at Wilson Disability Care and brings many years of experience working across both the education and disability sectors. She holds an Associate Degree in Allied Health and has a strong passion for disability rights, inclusion, and supporting people to live meaningful and fulfilling lives.
Jenny is dedicated to helping participants achieve their personal goals, build independence, and feel confident participating in their communities. She believes strongly in person-centred support and works closely with participants, families, and staff to ensure everyone feels supported, respected, and valued.
Jenny is passionate about making a positive difference in people’s lives and takes great pride in being part of a team that supports participants to live life to the fullest.
Julie Townsend
Manager
Julie is the Manager of Wilson Disability Care and brings over 20 years of experience in the disability and allied health sectors. Throughout her career, she has been deeply committed to supporting people with disabilities to live meaningful and fulfilling lives.
Julie is passionate about delivering high-quality, person-centred supports that place the individual, their families, and their community at the heart of everything Wilson Disability Care does. She strives to ensure every participant is supported with respect, dignity, and the opportunity to reach — and often surpass — their personal goals.
Julie’s dedication to building strong relationships with participants, families, and staff helps create a supportive and inclusive environment where people feel valued, empowered, and encouraged to achieve their full potential.
Hephzibah Tucker
My name is Hephzibah (Heps) and I have over five years’ experience supporting NDIS participants with Level 2 and Level 3 complexity. I have previously worked as a Psychosocial Recovery Coach and have experience supporting people within the justice system.
I enjoy working alongside participants of all ages and abilities to help them navigate the NDIS, achieve their goals, and feel confident in their supports. My experience includes psychosocial disability, complex needs, and supporting people experiencing housing challenges.
I’m passionate about building genuine connections and advocating for participants to access the supports that help them live the life they want.
Amy Matthews
My name is Amy, and I have over eight years of experience in the disability sector across a range of support roles. For the past two-plus years, I’ve worked as an NDIS Support Coordinator, supporting participants, including those with Level 3 complexities, to navigate supports, understand the NDIS, and manage their funding.
My role requires strong problem‑solving skills and often involves working with non‑NDIS services such as health, child safety, the justice system, and the education department. My background includes Client Care in both administrative and frontline capacities as a Shift Leader/Mentor, as well as experience as an allied health assistant supporting occupational therapists and behaviour support practitioners. Read More.
Melissa Wescombe
Hi, my name is Melissa (Mel). I have over 23 years of experience working in forensic services and over 15 years working within the NDIS space, including in Level 2 and Level 3 Support Coordination roles.
I work with people across all disability types; however, my key areas of passion and expertise include the justice system, home modifications, SIL/SDA, and mental health.
I am committed to applying my years of experience and expertise to supporting participants to navigate complex systems and achieve outcomes that genuinely improve their quality of life.
Jenna Dicker
My name is Jenna, and I am a Support Coordinator with lived experience in neurodiversity and a strong background in occupational assistance and School Leavers Employment Service (SLES).
I’m passionate about empowering participants to have real choice and control, ensuring they understand their options and feel confident in decisions about their supports.
With a strong interest in mental health and supporting people with intellectual disability, I focus on advocacy, inclusion, and building coordinated support teams that help participants develop skills, strengthen independence, and work towards goals that matter to them.
Our Core Values
Respect
We treat every participant, family member and team member with dignity, compassion and understanding. We honor individuality and uphold every person’s right to choice and control.
Integrity
We act with honesty, transparency and accountability. Trust is the foundation of the strong relationships we build.
Person-Centred Practice
Participants are at the heart of every decision we make. Supports are tailored to individual goals, strengths and aspirations.
Empowerment
We promote independence, confidence and skill development, supporting participants to achieve meaningful and lasting outcomes.
Collaboration
We work closely with families, allied health professionals and the wider community to create strong and supportive networks.
Excellence
We are committed to delivering high-quality, flexible services and continually improving to meet the evolving needs of our participants.