Wilson Disability Care operate with the following policies and procedures in place:
Continuous Improvement Policy
Continuous Improvement Procedure
Continuous Improvement Plan and Register
Incident Management Policy and Procedure
Compliance Policy and Procedure
Service Access Policy and Procedure
Records and Information Management Policy
Client Rights and Responsibilities Policy
Service Delivery Policy
Feedback, Complaints and Compliments Policy
Privacy and Confidentiality Policy
Preventing and Responding to Abuse, Neglect and Exploitation Policy
Assessment, Planning and Review Policy
Positive Behaviour Support Policy
For a copy of any of these policies or procedures, please contact us and we will be happy to provide them on request.